42 Rules of
Employee Engagement
(2nd Edition)

A Straightforward Look at What It Takes to Build a Culture of Engagement

by Susan Stamm

42Rules of Employee Engagement (2nd Edition) was born out of need for dcorporations, leaders and managers to engage with employees. Depending on whose research you read, as much as three quarters of the global workforce were not engaged! How long could organizations continue down this path and thrive or survive?

As overwhelming as these data seem, Susan Stamm began to recognize the solutions are simple and within our reach. Engagement begins and ends with leaders and their day to day actions. It's the little things that make the big difference: how much information the leaders shares, how they approach important conversations, how much control they need, and how well they listen. An organization can be a best place to work, yet have a team no one wants to work on. The reverse is also true and it is almost always related to the leader.

A challenge is that leaders often have blind spots, especially leaders that are struggling with their teams. This book include stories that leaders can relate to and that might open the door for them to consider how their actions appear to others.

The best way to use this book is as a conversation starter. Take it to lunch with colleagues and discuss a single rule and the implications for your teams. These rules are actionable; when there is a challenge, there is always a specific action or direction recommended for dealing with it. In addition to the actions offered at the end of each rule, Appendix C provides links to more than two full years of free employee engagement activities and tools.

If you want better engagement at your company, you should pick up '42Rules of Employee Engagement (2nd Edition)' today.

Want a branded edition of 42 Rules of Employee Engagement (2nd Edition) for your company?

Excerpt from the book:

Rule 2: Get “Under New Management”

Today I passed a business with a sign prominently displaying the message: “under new management.” Whenever I pass a business with such a sign, I begin to wonder about its intended outcome. It seems to be reaching out to all who pass by to say, “we’ve changed…come in and try us again, see how we have improved, we are really worth another look…”

What a great idea for team leaders too: “under new management.” As managers, supervisors and team leaders, we can provide new management techniques and approaches to those we serve by making changes in our management style. You may be one who boldly tries new approaches with your team regularly, or perhaps you are like many team leaders who are a bit more cautious about changing their style and approach. Change is uncomfortable for anyone, but under the watchful eye of our team members we can let our imaginations get the best of us… “What will they think of me? Will it come off as planned? What if it doesn’t work?”

I once worked with a healthcare team that was in crises. As the group went around the table and shared concerns, it was obvious that the nurses did not perceive the physician as a caring person. One specific thing they challenged him with was that he never smiled at them or acted friendly. This physician operated from the “C dimension of behavior” (see Rule 18) and was quite reserved and task oriented in his approach. He seemed surprised by this feedback, however, and sincerely apologized to his team on the spot. Then he did an amazing thing: he made an immediate effort in the meeting to increase his affirming responses. As his team spoke, he smiled and appreciated their comments. To be honest, his smiles seemed forced and difficult for him, but his team rallied around him because he asked for their support and invited them to give him feedback any time in the future he was slipping up.

MORE ADVANCE PRAISE

“Most organizations could benefit from a more engaged workforce. Susan explains how that can be achieved. She artfully mixes in examples from work and home to augment and reinforce the concepts and provides practical action steps to assist with implementing them. Follow the rules and reap the rewards.”
Nick McCormick, Author: Lead Well and Prosper: 15 Successful Strategies for Becoming a Good Manager

“Get 42 Rules of Employee Engagement, read it, and soak up the wisdom of this wonderful woman Susan Stamm. Invest time to reflect on what she says or, better yet, start a book group to go through it together. You’ll be a better a leader and person for doing it.”
Michael Lee Stallard, Primary Author: Fired Up or Burned Out: How to Reignite Your Team’s Passion, Creativity and Productivity

“It’s sharp, it’s to the point and in these tough times it makes one rapid, reasoned read.”
Mark Johnson, Author: The Rules of Engagement: Life–Work Balance and Employee Commitment

“42 Rules of Employee Engagement is a refreshing new look at how to create a work place in which everyone feels fully engaged and part of the team. Susan shares stories, experiences, insights, tips and tools and each chapter is filled with loads of practical advice that the reader can immediately relate to and apply. 42 Rules for Employee Engagement is an essential book for anyone trying to understand what employee engagement is really all about and how to make it happen in their own organization.”
Peter R. Garber, Author: 50 Activities for Employee Engagement

“Susan provides an excellent no-nonsense set of guidelines that managers at any level will appreciate. Most will say that they know this is important, but will agree that they often just forget to take these actions. Susan provides great reminders. She uses vivid examples from her own experience that make her points come alive. This is one book that you can open to any page, and tips and suggestions will just jump out!”
Beverly Kaye & Sharon Jordan-Evans: Co-authors of Love ‘Em or Lose ‘Em: Getting Good People to Stay

“Susan Stamm is right on the money when she says that “engagement begins and ends with leadership.” Each one of her 42 Rules of Employee Engagement offers practical, actionable steps that you, as a leader, can implement right away to encourage the full and enthusiastic participation of everyone on your team. And in times like these, no organization can afford anything less!”
Richard Hadden, Co-author, Contented Cows Moove Faster

“42 Rules of Employee Engagement cuts through the clutter to offer quick, practical actions you can apply to boost performance. It’s easy to get lost in the concept of employee engagement, but Stamm delivers the clarity and simplicity needed to find your way to an fully engaged team. Read it and reap the rewards!”
Lee J. Colan, Ph.D., Author, Engaging the Hearts and Minds of All Your Employees

“This book is engaging and inspiring. Full of rich stories and vignettes, it emphasizes the increasing need for leaders to help better engage their people in their work, and its outcomes. Susan’s experience and competence in the field shines through.”
Rob Fox, Author and Founder: Engaging Ideas

Don't delay.
Order today!