Communicating the American Way

A Guide to U.S. Business Communications

by Elisabetta Ghisini and Angelika Blendstrup, Ph.D.

Written in simple, accessible English, the book is packed with real-life anecdotes and compelling examples of what can go wrong due to cultural misunderstandings. The first hands-on guide to U.S. business communication written in English, the book helps readers understand why, despite their good language skills, they don’t always get the results they want with their colleagues or their boss. The enjoyable style makes it easy for readers to learn proven techniques that will enhance their communication effectiveness. Each chapter has boxes and illustrations providing examples of typical pitfalls for international professionals in specific situations, such as meetings, presentations, email, job interviews, media interviews, networking etc.

By showing the readers how to crack the "code" of doing business in the U.S., the authors want to give them tools to improve their communication skills and to fulfill their potential. This book is a must read for those interntional professionals who want to propel their career forward.

Blog review by Des Walsh

Blog review by Mike Thomas

"After living in the U.S. for 6.5 years, I still find the content and the advice this book gives very helpful in my everyday business. I wish I had had a book like this when I first moved here. It is a fun read and it explains in accessible English what to watch out for to avoid embarrassing misunderstandings."
Emmanuel Delorme, IC Power Management Product Marketing Manager, Analog Devices

"Communication is paramount to achieving business success in the U.S. . By reading this book you will greatly enhance your chances to reach your business goals here. A 'must read' in an increasingly global environment, this book will guide foreign professionals to navigate the U.S. cultural communications code. Thumbs up to the authors for providing insights and effective tips and showing the readers how to really communicate the American way."
Antoine Hugoo, Director U.S. Operations, Apec International Programs, A French Professionals Employment Agency.

"Whether they live in India, China, Russia or Brazil, global professionals know that their daily interactions with American employers or customers are a minefield of potential misunderstandings and missed opportunities. This hands-on book shows them how to communicate the American way and truly connect with their U.S. colleagues. Presentations, meetings, phone calls - and more: this book covers all you need to know to fit in smoothly into the American workplace."
Markus Hoevener, CEO, Bloofusion Germany